Hitachi will provide best effort for service extensions until 12/31/18 for the following platforms:
End of service life for these platforms was 9/30/17.
Please contact Sherlock Services if you have questions or if you would like a maintenance quote for your Hitachi system.
For 2018, NetApp has announced End of Service Life (EOSL) for the following platforms:
Contact Sherlock Services if you have questions or to get a maintenance quote on your NetApp systems.
EMC has announced End of Service Life (EOSL) for the following platforms:
Contact Sherlock Services if you have questions or to get a maintenance quote for your EMC system.
Did you know that many 3rd party providers sub-contract most everything? This means you could be paying 15% to 25% more for the same services we provide direct. Sherlock Services is a Third Party Maintenance support company providing break/fix support for equipment in the data center.
We provide support for:
Check out our offerings at www.sherlockservices.com to see the list of equipment that we directly support or call us at (866) 827-6804.
Recently, one of our partners contacted us regarding one of their clients. The company was a Southeast-based identity verification company wanting to move their data center from Florida to Georgia. The move was planned and organized for months. The week of the move, Sherlock sent two engineers to Florida to map out all the cabling, equipment locations and to prepare the move. On Friday, the systems were brought down and by 2 pm, the customers’ data racks and equipment were loaded up and headed North by Sherlock’s certified carrier. At 8 am Saturday, the equipment was unloaded into the new data center in Georgia. All of the equipment was relocated into new data racks, the rewiring completed and the customer was back online that evening. Another successful data center relocation; just one example how Sherlock Services supports your Enterprise IT needs.
Per Gartner Group, TPM contracts offer customers an average of 60% savings off OEM support list prices. However, depending on equipment type, location and product density, Gartner has seen that the range of savings is more like 50-95% off OEM list pricing.
Use this information when you are planning your IT Infrastructure budget. Contact us at Sherlock Services and we will supply you with a quote today.
HP has announced EOSL for 3PAR T400 and T800 storage arrays. Sherlock Services specializes in support of 3PAR storage and can provide outstanding maintenance service until you are ready to refresh. 7X24X4 SLA, Onsite Spare Parts Crash Kit, Please request to call references.
Sherlock Services currently supports HP 3PAR:
3PAR Inserv F200
3PAR Inserv F400
3PAR Inserv T400
3PAR Inserv T800
3PAR Inserv V400 (P10000 or 10400 Series)
3PAR Inserv V800 (P10000 or 10800 Series)
3PAR StoreServ 7200 (7000 Series)
3PAR StoreServ 7400 (7000 Series)
Sherlock Services provides 7X24X4 Support, Onsite Spare Parts Crash Kit, Remote Monitoring and has the most 3PAR customer references available in the marketplace (post HP warranty)
Did HP tell you that they will not extend maintenance any longer on their products and you have to buy new? Sherlock Services does not play that game. If you bought it for a purpose and the purpose still exists, why replace it? We can provide maintenance for the full HP line of products including these that are recently or about to become EOSL:
HP EVA P6350 – 1/31/2017
HP EVA P6550 – 1/31/2017
3PAR T400 – 10/31/2017
HP ProLiant BL465c G7 – 12/31/2017
HP ProLiant BL490c G7 – 12/31/2017
HP ProLiant BL460c G7 – 2/28/2018
HP Lefthand P4300 G2 – 4/30/2018
HP Lefthand P4500 G2 – 4/30/2018
HP ProLiant DL360 G7 – 4/30/2018
HP ProLiant DL380 G7 – 4/30/2018
HP ProLiant DL385 G7 – 4/30/2018
HP ProLiant ML350 G6 – 7/31/2018
At the end of this year, HP will be dropping support for most of their Gen 7 line of products. By May of next year, all HP Proliant G7 products will be unsupported by HP. This does not mean that you need to replace your equipment but that you need to find someone to provide warranty and maintenance for your G7 servers. Sherlock Services provides a full range of support models to match your needs and budget from next business day parts only to 24×7 with dispatch service.
Servers that HP will be dropping the support for are known to be “End of Service Life” or EOSL. The servers that are included in the G7 announcement are:
HP ProLiant BL465c G7 Blade
HP ProLiant BL490c G7 Blade
HP ProLiant DL360 G7
HP ProLiant DL380 G7
HP ProLiant DL385 G7
Don’t let your maintenance lapse. Parts for these servers can be very expensive as they get older but Sherlock Services has plenty of stock to supply their customers. Reach out today and see what we can do for you.
Several years ago as a Solutions Architect, I recommended HP 3PAR storage arrays as part of my total infrastructure solution. Some of the attractive characteristics included:
High quality of service
This was certainly not a cheap date, however storage was meant to be put in production for 5-7 years which was longer than the recommended life of a server at just 3 years. Most companies opted to replace everything at 3 years because of creative accounting and OEM’s refusing to offer 4th year maintenance on a barely broken-in storage array. It was just easier to replace it all… or was it?
I spent many years building solutions for companies who didn’t have much in the way of technology and help automate processes to effectively grow their company. Other companies have a complex infrastructure and moving to new is always painful. If you are like most companies, the thought of moving to new equipment requires months and months of preparation for a migration. This is not easy as we would like it to be. But what can we do differently? Unless there is a compelling reason to refresh the environment, why not consider Third Party Maintenance? This allows you to extend the life of your equipment beyond the warranty period included from the OEM’s at a 50-70% savings.
With 3PAR, we service the following types of storage arrays
3PAR InServ E200
3PAR InServ S200
3PAR InServ S400
3PAR InServ S800
3PAR InServ F200
3PAR InServ F400
3PAR InServ T400
3PAR InServ T800
New HP 3PAR
3PAR StoreServ 7200
3PAR StoreServ 7240
3PAR StoreServ 7400
3PAR StoreServ 7440
3PAR StoreServ 7450 O/S 3.2.2
3PAR P10000 V400
3PAR P10000 V800
If you are curious on how to save money on support for your enterprise equipment, give us a call at (866) 827-6804. You will be glad you did.
– Ronald E. Pollard
Many companies invested in Isilon technology for its flexibility as well as the superior customer service. We have now come to a time when most Isilon Legacy X and NL series are no longer supported by EMC/Dell. At the end of October this year, all of these systems will be EOSL and the only way to get support is through third party. Sherlock Services provides maintenance for most models of Isilon products using our world-class engineers and forward stock parts.
Models EOSL 10/31/2017:
EMC Isilon IQ 3200X
EMC Isilon IQ 7200X
EMC Isilon IQ 36NL
EMC Isilon IQ 108NL
Give us a call if you have an Isilon that is either near or at EOSL to continue to have support.