Much Ado About Your Legacy HP Hardware

3.5 Considerations For Managing Your Aging IT Infrastructure

Alfred W. Elmore [Public domain], via Wikimedia Commons, https://commons.wikimedia.org/wiki/File:Much_Ado_About_Nothing_by_Alfred_Elmore_1846.jpg

What’s Ado About “Legacy”

In 1598 and 1599, when Shakespeare wrote his famous play, “Much Ado About Nothing,” you can be sure he did not use HP hardware to write it. 

Yes, the idea of “legacy” implies “old.” But in the context of computer technology, “old” is relative. 

In fact, you can own computer hardware that becomes outdated in a matter of years simply because it has been surpassed by newer technological advancements. This does not mean the “older” hardware is inoperable or unable to perform key tasks in business. But it does pose a shift in the way it’s defined — i.e. as “legacy” hardware — because it is no longer the newest computer hardware technology on the market.

A Play For Your Business

As with any Shakespearean play, the show the audience sees frontstage is largely determined by the quality of performance which takes place backstage. 

https://www.flickr.com/photos/rosenfeldmedia/41634489422

To think about it from a business perspective, the way people see your company directly relates to the quality of backstage processes and systems you have in place to support your frontstage work. Often, company executives find themselves relying on legacy hardware to perform key support roles backstage of their business. 

According to Paul Mah, “the biggest culprit of SMB downtime is actually due to hardware failure, which accounts for some 55 percent of all downtime events in ​SMBs.1 

Hewlett Packard and other leading computer manufacturers know this and are all too eager to push their new computer hardware simply because it’s the “latest and greatest” technology available. Without a proper understanding of this dynamic, poor IT management decisions are likely to result which can lead to significantly negative repercussions down the road. 

Following are three ways to consider the pros and cons of maintaining your legacy HP hardware with a forward-thinking perspective on innovation and growth.

1. Orient Yourself To The Tech Demands Of Your Industry

Not all industries require the same level of IT sophistication to be competitive. Thus, it’s important for you to be aware of both the technological capabilities of your competitors as well as the general expectations of your clients. 

Banking is an example of an industry caught squarely in the middle of this debate. John Lamb wrote in ComputerWeekly.com, “Despite the IT industry's efforts to improve the standard of operating systems used in the enterprise, a significant number of users choose to stick with apparently outmoded operating systems for some of their most critical applications. Legacy server operating systems from suppliers such as Hewlett-Packard, IBM, Microsoft, Tandem and Unisys still power important applications in banking, travel and the public sector.2

Take time to think critically about the role your IT infrastructure plays in the overall health of your organization and how it stacks up to the demands of your industry. Such forethought is sure to reward you as mission-critical decisions become necessary over time.

2. Commit To A Transitional Strategy Of Improving Your Hardware Over Time

Addressing your HP hardware needs does not have to take place all at once. There are many organizations who are slowly modernizing key components of their IT infrastructure as time and resources permit. 

Do an analysis to determine what it costs to maintain your legacy system per year. You should also factor in a time when parts and service are likely to become obsolete.3 Such preparation will give you a foundation from which to launch ongoing IT improvements and keep you alert to any backstage performance issues that may arise.

3. Consider Investing In Used Computer Hardware Over New

While it’s important to have a longterm strategy to modernize your legacy HP hardware, it may surprise you that a viable option for updating your equipment is to buy used. 

What can easily be overlooked is the fact that slightly used, yet well maintained, HP computer hardware provides comparable benefits to purchasing completely new equipment albeit for less cost. Also, slightly used equipment confirms the hardware has been “tested” — a surprising omission of some new equipment parts. 

Take for example the scenario of buying a new vehicle. It’s often recommended, for the best value, to buy slightly used and to avoid purchasing the first year a new model is released. Similarly, when purchasing HP hardware, buying slightly used equipment provides an opportunity to maximize your return on investment which simply is not possible when buying new.

3.5 Contact Sherlock Services For All Your HP Hardware Support Needs.

In many ways, the very nature of technological progress ensures that “legacy” hardware will always be of concern. Yet, there is an easier way to address your HP hardware support and HP server support needs. 

1. Orient Yourself To The Tech Demands Of Your Industry 

2. Commit To A Transitional Strategy Of Improving Your Hardware Over Time 

3. Consider Investing In Used Computer Hardware Over New 

3.5. Hire Sherlock Services As Your Go-To 3rd-Party Resource 

We are a leading 3rd-party IT service provider with years of experience in HP hardware support and HP server support. We are also able to assist you in long-term monitoring support as well as providing an upgrade path for your current IT infrastructure.

Don't Wait For Your Manufacturer’s Warranty To Run Out.

Allow Sherlock Services to choreograph your backstage performance freeing you to focus on your audience at show time.


Click below or call 866.827.6804 to schedule a FREE no-obligation needs assessment with your friendly account rep today.


Business Growth Award

Sherlock Services is proud and honored to announce that we have won the Cascade Capital Corporation Business Growth Honoree Award in the Technology Category. The awards were given to companies for increasing its sales level by 100% of $5 million, or by increasing its employee base by 50% or 25 people over the past 5 years. Sherlock Services has achieved both. Our company has thrived in a competitive field proving that our expertise in the Third-party maintenance arena, our commitment to customers, employees and community makes us stand out among other competitors. When it comes to supporting IT; we’re at your service. Accepting the award was Ron Pollard (President), Mark Schneider (sales & Marketing Director) and Greg Brumbaugh (Vice President). The awards banquet was held at the beautiful John S. Knight Center in Akron, October 2nd. Learn more about the Cascade Capital Business Growth Awards.

Hurricane Preparation Procedures

  1. Ensure You Have a Backup

Don’t wait until the day before a hurricane to back up your files! It’s a good practice to frequently back up your data files to an external drive or memory key to prevent loss of data, as well as to store it in a secure, safe place. Print a copy of your important/emergency contacts and take them with you in the event that you do not have access to them from your phone or computer, you’ll have them available to use via a landline.

  • If you hold the physical installation media to non-enterprise wide software purchased through your department, consider making a copy of it, if you are licensed to do so. Sherlock Services does not keep copies of unique software.
  1. Secure Your Equipment
  • Computers/Storage Systems:
    • Shutdown the operating system.
    • If connected to a surge protector or UPS – unplug the surge protector or UPS from the wall outlet (or unplug power cables from the surge protector or UPS if wall outlet not accessible).
    • If no surge protector – unplug the power cables from the wall outlet (or back of the equipment if the wall outlet is not accessible).
    • Unplug Ethernet cable from the back of the equipment.
  • Printers:
    • Power off the printer.
    • If connected to a surge protector – unplug the surge protector from the wall outlet (or unplug the power cable from the surge protector if wall outlet not accessible).
    • If no surge protector – unplug the power cable from the wall outlet (or back of the printer if the wall outlet is not accessible).
    • Unplug the Ethernet cable from the back of the printer.
    • Unplug phone cable from the back of the printer (if fax line connected).
  1. Network Services

Sherlock Services will keep all mission-critical systems in service as long as possible. However, certain services might need to be brought off-line and/or shut down before the storm hits. This is necessary to ensure that equipment and services are safe from the effects of the storm.

After The Storm

Sherlock Services will work as quickly as the circumstances permit to restore network connectivity and services throughout the environment. As you reconnect your office equipment make sure to reconnect them to your surge protector or UPS as they were before. Expect power surges, brownouts, and fluctuations for at least several days or longer after power has been restored. All the effort you went through in preparation may be lost if you take a hit after the storm.

For additional assistance, please contact Sherlock Services at 866-827-6804

Hitachi End of Service Life (EOSL)

Hitachi will provide best effort for service extensions until 12/31/18 for the following platforms:

  • AMS 2300
  • AMS 2500

End of service life for these platforms was 9/30/17.

Please contact Sherlock Services if you have questions or if you would like a maintenance quote for your Hitachi system.

NetApp EOSL

For 2018, NetApp has announced End of Service Life (EOSL) for the following platforms:

  • FAS6210
  • FAS6240
  • FAS6280
  • FAS3210
  • FAS3240
  • FAS3270

Contact Sherlock Services if you have questions or to get a maintenance quote on your NetApp systems.

EMC EOSL (End of Service Life)

EMC has announced End of Service Life (EOSL) for the following platforms:

  • VNXe3100
  • VNXe3300
  • Isilon S200 – 100GB SSD
  • Isilon X200 – 500GB SSD
  • Isilon X400 – 100GB SSD

Contact Sherlock Services if you have questions or to get a maintenance quote for your EMC system.

Paying Too Much For Maintenance?

Did you know that many 3rd party providers sub-contract most everything? This means you could be paying 15% to 25% more for the same services we provide direct. Sherlock Services is a Third Party Maintenance support company providing break/fix support for equipment in the data center.

We provide support for:

HPE 3PAR

Hitachi

Nimble

NexSAN

EMC

Printers

Servers

and more

Check out our offerings at www.sherlockservices.com to see the list of equipment that we directly support or call us at (866) 827-6804.

Data Center Relocation Service

Recently, one of our partners contacted us regarding one of their clients. The company was a Southeast-based identity verification company wanting to move their data center from Florida to Georgia. The move was planned and organized for months. The week of the move, Sherlock sent two engineers to Florida to map out all the cabling, equipment locations and to prepare the move. On Friday, the systems were brought down and by 2 pm, the customers’ data racks and equipment were loaded up and headed North by Sherlock’s certified carrier. At 8 am Saturday, the equipment was unloaded into the new data center in Georgia. All of the equipment was relocated into new data racks, the rewiring completed and the customer was back online that evening.  Another successful data center relocation; just one example how Sherlock Services supports your Enterprise IT needs.

Why Use a Third Party Maintenance Provider?

Per Gartner Group, TPM contracts offer customers an average of 60% savings off OEM support list prices.  However, depending on equipment type, location and product density, Gartner has seen that the range of savings is more like 50-95% off OEM list pricing.

Use this information when you are planning your IT Infrastructure budget. Contact us at Sherlock Services and we will supply you with a quote today.

EOSL 3PAR T400 and 3PAR T800

HP has announced EOSL for 3PAR T400 and T800 storage arrays. Sherlock Services specializes in support of 3PAR storage and can provide outstanding maintenance service until you are ready to refresh. 7X24X4 SLA, Onsite Spare Parts Crash Kit, Please request to call references.

Sherlock Services currently supports HP 3PAR:

3PAR Inserv F200

3PAR Inserv F400

3PAR Inserv T400

3PAR Inserv T800

3PAR Inserv V400 (P10000 or 10400 Series)

3PAR Inserv V800 (P10000 or 10800 Series)

3PAR StoreServ 7200 (7000 Series)

3PAR StoreServ 7400 (7000 Series)

 

Sherlock Services provides 7X24X4 Support, Onsite Spare Parts Crash Kit, Remote Monitoring and has the most 3PAR customer references available in the marketplace (post HP warranty)