Paying Too Much For Maintenance?

Did you know that many 3rd party providers sub-contract most everything? This means you could be paying 15% to 25% more for the same services we provide direct. Sherlock Services is a Third Party Maintenance support company providing break/fix support for equipment in the data center.

We provide support for:

HPE 3PAR

Hitachi

Nimble

NexSAN

EMC

Printers

Servers

and more

Check out our offerings at www.sherlockservices.com to see the list of equipment that we directly support or call us at (866) 827-6804.

Why Use a Third Party Maintenance Provider?

Per Gartner Group, TPM contracts offer customers an average of 60% savings off OEM support list prices.  However, depending on equipment type, location and product density, Gartner has seen that the range of savings is more like 50-95% off OEM list pricing.

Use this information when you are planning your IT Infrastructure budget. Contact us at Sherlock Services and we will supply you with a quote today.

HP 3PAR

Several years ago as a Solutions Architect, I recommended HP 3PAR storage arrays as part of my total infrastructure solution.  Some of the attractive characteristics included:

High availability

High performance

High efficiency

Scalability

High quality of service

This was certainly not a cheap date, however storage was meant to be put in production for 5-7 years which was longer than the recommended life of a server at just 3 years.  Most companies opted to replace everything at 3 years because of creative accounting and OEM’s refusing to offer 4th year maintenance on a barely broken-in storage array.  It was just easier to replace it all…  or was it?

I spent many years building solutions for companies who didn’t have much in the way of technology and help automate processes to effectively grow their company.  Other companies have a complex infrastructure and moving to new is always painful.  If you are like most companies, the thought of moving to new equipment requires months and months of preparation for a migration.  This is not easy as we would like it to be.  But what can we do differently?  Unless there is a compelling reason to refresh the environment, why not consider Third Party Maintenance?  This allows you to extend the life of your equipment beyond the warranty period included from the OEM’s at a 50-70% savings.

With 3PAR, we service the following types of storage arrays

Legacy 3PAR

3PAR InServ E200

3PAR InServ S200

3PAR InServ S400

3PAR InServ S800

HP 3PAR

3PAR InServ F200

3PAR InServ F400

3PAR InServ T400

3PAR InServ T800

New HP 3PAR

3PAR StoreServ 7200

3PAR StoreServ 7240

3PAR StoreServ 7400

3PAR StoreServ 7440

3PAR StoreServ 7450 O/S 3.2.2

3PAR P10000 V400

3PAR P10000 V800

If you are curious on how to save money on support for your enterprise equipment, give us a call at (866) 827-6804.  You will be glad you did.

– Ronald E. Pollard