Customer Support

At Sherlock Services, our trained and expert staff work around the clock to ensure all your mission-critical applications are up and running.


Remote Support

We use Bomgar – an “Over The Shoulder” support tool to give ur technicians limited or full control of our client’s workstation or system console. This allows a system manager to watch “Over The Shoulder” while our technician performs diagnostics for a total┬álearning experience.

Learn more about Sherlock Services Customer Support by clicking the links on this page. Or call us today for a FREE phone assessment of your Enterprise IT support needs.


Over the Shoulder Access

Customer Portal

Download Scripts

Partner Portal

FREE System Health Check

PASS Questionnaire