Hitachi Storage Support

Sherlock Services offers hardware break/fix and software phone assistance for Enterprise Hitachi, HP XP-Series, SUN Series Arrays and Midrange Hitachi Storage.  We recognize that you have made a huge investment in enterprise storage and didn’t intend on sweeping it off the floor for new equipment after the manufacturer’s warranty runs out. Contact Sherlock Services for a wide range of support contracts to fit your needs and budget.

Sherlock can provide service and support on the following models:

Hitachi Model

  • DKC615i (USP VM)
  • DKC610i (USP-V)
  • DKC710i (VSP)
  • DKC810i (VSP G Series)

HP Model

  • XP20000
  • XP24000
  • P9500
  • XP7

SUN Model

  • StorageTek 9985V
  • StorageTek 9990V
  • N/A
  • N/A

*** Some previous models have limited availability of parts and are not listed.  Please contact your Sherlock Services Account Executive to confirm.

Hitachi Midrange Models

  • Thunder Series:  9570V   9580V   9585V
  • AMS Series:  AMS200   AMS500   AMS1000   AMS2100   AMS2300   AMS2500
  • HUS Series:  HUS110, HUS130, HUS150, HUS-VM


Download Hitachi Storage Array Support Brochure

We monitor your array 24x7x365 via our PASS (Pro-Active Seamless Support) monitoring tool.

Learn more: Download PASS Monitoring Spec Sheet