Storage Support

 Enterprise Storage SupportAt Sherlock Services, we recognize that information storage is at the heart of every business. Our expert staff is trained and certified on the storage array market leaders and ready to help you at any time of the day or night.

We monitor your environment around the clock with our PASS tool (ProActive Seamless Support) which will alert us of a critical event, open a support ticket through our electronic RT Systems (Response Ticketing System), and dispatch a technician to start the repair process.

3PAR Storage Support

We also offer hardware break-fix and over the phone software help for HP 3PAR Storage Arrays.

We recognize you’ve made a huge investment in enterprise storage and don’t intend on sweeping it away when the manufacturer warranty runs out. So don’t wait until this happens to pursue third-party maintenance support.

PASS Monitoring

We offer remote monitoring to alert our support technicians when your arrays are having issues..  Knowing this, you can rest assured that our certified staff is ready to solve events for your critical environments.


To learn more about Sherlock Services Storage Support, click one or all the buttons below.

Hitachi Storage Support

Nimble Storage Support

Nexsan Storage Support

Compellent Storage Support

LSI Storage Support

EMC Storage Support

Disks, Tapes and Optical