At Sherlock Services, we recognize that information storage is at the heart of every business. Our expert staff is trained and certified on the storage array market leaders and ready to help you at any time of the day or night. We monitor your environment around the clock with our PASS tool (ProActive Seamless Support) which will alert us of a critical event, open a support ticket through our electronic RT System (Response Ticketing System), and dispatch a technician to start the repair process.
We offer remote monitoring to alert our support technicians when your arrays are having issues. Knowing this, you can rest assured that our certified staff is ready to solve events for your critical environments.
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