3PAR Storage Support

Sherlock Services offers many SLAs (Service Level Agreements); 8 x 5, 8 x 5 NBD, and 24 x 7 x 4. We have Global Support with live USA based Level 3 Engineers available 24 x 7 x 365 to take your service calls.  We monitor your environment around the clock via our PASS tool (ProActive Seamless Support) which will alert us of a critical event, open a support ticket through our electronic RT system (Responsive Ticketing), and dispatch a technician if needed, to start the repair process. We also supply On-Site spare parts to reduce downtime for quicker problem resolution.  We are at your service where you need us and when you need us. We offer hardware break/fix for these HP 3PAR Storage Arrays. Contact Sherlock Services today for a wide range of support contracts to fit your needs and budget.

Legacy 3PAR

  • 3PAR InServ E200
  • 3PAR InServ S200
  • 3PAR InServ S400
  • 3PAR InServ S800

HP 3PAR

  • InServ F Series
  • InServ T Series
  • StoreServ P10xxx
  • StoreServ 7200
  • StoreServ 74xx

New HP 3PAR

  • StoreServ 8200
  • StoreServ 84xx
  • StoreServ P204xx
  • StoreServ P208xx
Rethinking TPM

Download 3PAR Storage Support Brochure

We monitor your array 24x7x365 via our PASS (Pro-Active Seamless Support) monitoring tool.

Learn more: Download PASS Monitoring Spec Sheet