Compellent Storage Support

Sherlock Services offers many SLAs (Service Level Agreements); 8 x 5, 8 x 5 NBD, and 24 x 7 x 4. We have Global Support with live USA based Level 3 Engineers available 24 x 7 x 365 to take your service calls.  We monitor your environment around the clock via our PASS tool (ProActive Seamless Support) which will alert us of a critical event, open a support ticket through our electronic RT system (Responsive Ticketing), and dispatch a technician if needed, to start the repair process. We also supply On-Site spare parts to reduce downtime for quicker problem resolution.  We are at your service where you need us and when you need us. We offer hardware break/fix for Compellent Technology and the Dell branded Compellent Storage platforms. Contact Sherlock Services today to get a quote to fit your needs and budget.

Legacy Compellent

  • CT-SC20
  • CT-SC30
  • CT-SC40

New Dell Compellent

  • Dell SC40
  • Dell SC8000
  • Dell SC200
  • Dell SC220
  • Dell SC280

Download Compellent Storage Support Brochure

We monitor your array 24x7x365 via our PASS (Pro-Active Seamless Support) monitoring tool.

Learn more: Download PASS Monitoring Spec Sheet