Enterprise Storage Support

Sherlock Services recognizes that storage is at the heart of every business. Our expert staff is fully trained and certified on the storage array market leaders and ready to help you 24x7x365. Additionally, we monitor your environment around the clock via our PASS tool (ProActive Seamless Support) which will alert us of a critical event, open a support ticket through our electronic RT system (Responsive Ticketing), and dispatch a technician to start the repair process.  The following are storage arrays that we support. If your array is not listed, please Contact Sherlock Services to see if we can support your environment,

Sherlock Services can provide service and support on the following models:

  • Hitachi VSP G1000
  • Hitachi VSP
  • Hitachi USP-V / USP-VM
  • Hitachi HUS / HUS-VM
  • Hitachi AMS Series
  • Hitachi WMS100
  • Hitachi Thunder
  • HP 3PAR E/F Series
  • HP 3PAR S/T Series
  • HP 3PAR V Series
  • HP 3PAR 7200/74xx
  • HP 3PAR 8200/84xx
  • Sun 99xx Series
  • Sun StorEdge
  • HP XP Series
  • HP P9500 Series
  • HP VA Series
  • HP EVA
  • EMC Symmetrix
  • EMC Isilon
  • EMC CX Series
  • EMC AX Series
  • EMC Avamar
  • EMC Data Domain
  • EMC Extreme I/O
  • HP MSA
  • HP StorageWorks
  • Dell Compellent
  • Dell MD Arrays
  • LSI Storage
  • NetApp
  • Engineo Storage
  • NCR Teradata
  • IBM TotalStorage

We monitor your array 24x7x365 via our PASS (Pro-Active Seamless Support) monitoring tool.

Learn more: Download PASS Monitoring Spec Sheet